Anything you buy from itistrendy.com can be replaced or exchanged within 7 days subject to terms and conditions, if:
- The size or any other detail does not match the given descriptions.
- The items are unused.
- All Labels and Tags are intact.
In all cases, the customer will bear the cost of sending item(s) back to us. For exchange of a product, the Customer will call our Helpline. In response, the customer will be guided through the process and further actions.
We cannot take responsibility for your parcel if it does not arrive back to us. In such circumstances we would, unfortunately, not be able to offer a refund.